Navigating an Encounter with a Police Officer

A San Antonio Police car parked on a street in an urban area.

When a person with IDD is involved in a police interaction (traffic stop, welfare check, emergency, etc.), preparation and communication help.

Preparation You Can Do Ahead of Time

  • Create a one-page “wallet communication card” or summary you can carry or keep in the wallet/purse:
    • Name of the person, any diagnoses (if comfortable sharing) or “communication needs” (e.g., non-verbal, limited eye contact, sensory sensitivity)
    • A note saying: “Please speak slowly, one question at a time. I may need extra time to respond. Thank you.”
  • Practice with your loved one how to respond when approached by an officer: simple “Yes”, “No”, “I need time”, “I need my parent/caregiver” statements.
  • Have contact information easily available for a caregiver or family member who can come to the scene.
  • If your loved one has a service animal, mobility device, or uses an assistive technology, make sure the officer sees/knows that.

During the Interaction

  • Stay calm and polite; for the person with IDD, your tone and presence can set the tone for the interaction.
  • If possible, alert the officer at the start: “My [son/daughter] has a disability and may respond differently. Thank you for your patience.”
  • Ask for clarification if you (or your loved one) do not understand: “Could you repeat that?” “One question at a time please.”
  • Avoid rapid movement; keep hands visible; if there is a sensory issue or anxiety, say so: “I’m feeling anxious and may need a moment.”
  • If you have a pre-prepared communication card (as above) hand or show it to the officer early.
  • If you feel the situation is escalating, ask: “May we talk somewhere quieter?” or request a supervisor.
  • Record (with your phone) if safe and legal to do so, or have a caregiver present. Know your rights about recording in Texas.
  • After the interaction, de-brief with your loved one: How did it feel? What might help next time?

For Families/Supporters

  • Carry relevant documentation: any behavioral support plan, IEP summary, medical/therapy notes that may help explain behavior.
  • If the youth or adult is non-verbal or uses augmentative communication, have the device ready and let the officer know.
  • If there’s prior interaction or a known support organization (for example a local therapist or case manager), have that contact info ready to send to the officer.
  • Educate your loved one in advance about police interactions: who the officer is, what they might ask, what that means for them.

After an incident, follow up: ask for the officer’s name and badge number if something felt wrong, report to your attorney or disability advocate if you believe rights were compromised.

To explore more information, local contacts, and supports for individuals with disabilities, visit sacrd.org/IDD.

Scroll to Top